This is our department acting as a bridge between departments of sales and technical service-spare parts, which was founded for our Krauss Maffei machines already commissioned and delivered .
Our authorized service consultant pays technical visits to our customers with a view to satisfaction assessment regarding technical expectation and performance about Krauss Maffei machines . Reports resulting from meetings are shared with the technical service department and the management, making sure that customer satisfaction is maximized.
Duties and responsibilities of this department include identification and proposal of additional options for mould requirements, suggestions for alternative products to products and raw materials varying over the time, retrofitting of technological innovations on existing machines with additional recommendations and publicizing of or spare parts club following the technical visit to be paid to your company.
